Shipping Policy

 

SHIPPING POLICY: 

 

We offer free shipping within the United States. Orders are shipped fully insured. All orders will require a signature upon receipt. Please ensure to provide a shipping address that allows you to sign for your order. As a precaution against fraud, orders over $1000 with shipping addresses different from the billing address provided will be double checked. We will make sure that your credit card/ form of payment also has this alternate shipping address on file. 

 

You can have someone else sign for your package, but we will need this information during check out. You can also have your package shipped to a local UPS store (United States only), so you can sign for it at your leisure. If you would like a Saturday delivery to ensure you can sign for your package, this can be arranged (relevant fees apply). For any questions about shipping, write us at [email protected]

 

Most orders are made-to-order, which means that our shipping times are slightly longer. Each piece of jewelry is custom made, which takes 8-10 business days. Bespoke orders take longer, depending on the order. 

 

Delivery details: 

 

Ground shipping: 3-5 business days 

 

Delivery to AK, HI, PR, APO/ FPO addresses can take from 4-6 weeks. 

 

If you would like your package faster, please email us at [email protected]. Relevant charges will apply. 

 

International shipping: 

 

All international shipments will incur their own additional taxes, tariffs and duties, which vary by country.  Typically, these costs vary from $45 to $95 based on the country. We use DHL and FedEx for these shipments. Packages shipping to Europe, Australia and New Zealand are estimated to cost $20 via USPS.

 

All fees are to be paid by the customer. These will be calculated at checkout. Please note that House of Kanak LLC has no control over these requirements. 

 

Gifts/ Engraving: 

 

We offer free gift packaging on any product. You will be prompted to indicate this at checkout, along with a gift message. 

 

You can also have your product engraved with a personalized message for an additional fee. You can indicate this by selecting “engraving options” on relevant products. 

 

Gift cards: 

 

E-gift cards can be redeemed online. Gift cards cannot be returned or redeemed for cash value. Gift cards may not be used to purchase more gift cards.